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How To Migrate SoftNAS Cloud® Instances

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SoftNAS

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Note: Upon investigation of recent customer reports of poor performance, we have determined that a large percentage of these cases the customer has been impacted by rate limiting and throttling by the cloud providers. If you are experiencing performance related issues, we recommend first contacting your cloud provider and asking if you are being rate limited or throttled.

Note: In-place upgrades can take 45 minutes or longer to complete. Do NOT terminate the update while in progress else errors will occur. If you feel that your update is taking longer than expected, please contact SoftNAS Support for assistance and do not reboot your instance.

Note: SoftNAS Cloud will not prompt for a reboot post-update. Reboot will occur automatically. Schedule update to coincide with maintenance downtime.

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Cloud®

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4.2

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For more details on our No Downtime Guarantee, click here.

SoftNAS Cloud® 4.2.1 Release - Feb 14th, 2019

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Azure OMS agent new service name issue -Scripts to prevent the incompatible OMS agent from running were updated in order to reflect a new service name for the agent.Note: SoftNAS does not support running the ASM and OMS Azure Extensions. If


SoftNAS

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Note: Upon investigation of recent customer reports of poor performance, we have determined that a large percentage of these cases the customer has been impacted by rate limiting and throttling by the cloud providers. If you are experiencing performance related issues, we recommend first contacting your cloud provider and ask if you are being rate limited or throttled.

Note: Your in-place upgrade can take up to an hour to complete if upgrading from version 3.4.9.4 or earlier. If updating from more recent versions, the update could still take some time (up to 45 minutes) for operating system updates to take place. Do NOT terminate the update while in progress else errors will occur. If you feel that your update is taking longer than expected, please contact SoftNAS Support for assistance and do not reboot your instance.

Note: SoftNAS Cloud will not prompt for a reboot post-update. Reboot will occur automatically. Schedule update to coincide with maintenance downtime.

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Cloud®

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4.2

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  • Software version must be 4.2 or above.
  • Software updates must be applied within 30 days of availability.

For more details on our No Downtime Guarantee, click here.

SoftNAS Cloud® 4.2 Release - November 15th, 2018

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