Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


SoftNAS offers in-depth documentation on their website. Simply go to, select Support, and click Documentation. You can also access Online Help from From the helpdesk, you can not only create support tickets, but also search an ever growing list of knowledge base articles.

Help us help you! Request new features from the SoftNAS team.


Free Trial subscribers have the following support options:

Pre-Sales Support Forums

Still researching and deciding? Visit our pre-sales support forums.


Accessing Premium Support Services

  1. Log in to SoftNAS customer account.
    SoftNAS membership page will be displayed.

  2. Click the License Keys tab to access Premium Support services.


All SoftNAS Cloud® customers can access the customer knowledge base via the following link.

Image Removed